{"id":2593,"date":"2025-08-25T09:42:23","date_gmt":"2025-08-25T09:42:23","guid":{"rendered":"https:\/\/www.belendols.com\/faqs\/"},"modified":"2026-07-29T10:24:22","modified_gmt":"2026-07-29T10:24:22","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.belendols.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785230727730{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"sobretitulo-home\" style=\"text-align: center;\">Everything you need to know.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"titulo-pag-principal\" style=\"text-align: center;\">The questions people ask me. And what I really think.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">If you can&#8217;t find what you&#8217;re looking for, email me directly. I answer personally.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231712322{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>THE MATERIALS<\/h3>\n<p>[\/vc_column_text][vc_empty_space]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Does it rot if it gets wet? And does it smell like apple?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]No, and no. Apple leather is a treated technical material, not a piece of fruit. It&#8217;s water-resistant, durable and, as far as I know, doesn&#8217;t smell like anything in particular. Though I understand the question.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Is it as good as animal leather?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Depends what you mean by good. If good means beautiful, strong and long-lasting: yes. If good means an animal died to make it: no. And that&#8217;s exactly the point.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        How long does it last?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Long enough that you won&#8217;t need to replace it for several seasons. I work with quality materials precisely for that reason: fashion you have to throw away in a year isn&#8217;t a real alternative to anything.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Why limited edition?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Because that&#8217;s how I work. Each collection has a fixed number of pieces. Once they sell out, they don&#8217;t come back. It&#8217;s not a marketing strategy: it&#8217;s simply how I do things.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231721467{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>CARE AND USE<\/h3>\n<p>[\/vc_column_text][vc_empty_space]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        How do I clean my bag?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]With a damp cloth for the occasional stain. It doesn&#8217;t need any special products or treatments. Store it in the cotton dust bag that comes with every bag when you&#8217;re not using it.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Is it sturdy enough for daily use?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Yes. It&#8217;s designed for exactly that. It holds up very well under weight and continued use. This isn&#8217;t an occasional-use bag: it&#8217;s a bag made for real, everyday carrying.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231731673{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>THE PROCESS AND PRODUCTION<\/h3>\n<p>[\/vc_column_text][vc_empty_space]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do you make them yourself?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]I design them myself. Production is handled by an artisan workshop in Spain, where I personally know the people who work there. That matters to me just as much as the material.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Are the photos edited?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]No. You&#8217;ll receive exactly the product you see in the photo. No filters, no edits that change the color or texture.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231740602{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>ORDERS AND SHIPPING<\/h3>\n<p>[\/vc_column_text][vc_empty_space]<div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do you ship outside Spain?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Yes. Check our <a href=\"https:\/\/www.belendols.com\/en\/general-conditions\/\"><em>terms and conditions<\/em><\/a>\u00a0or email me directly and I&#8217;ll tell you the exact conditions for your country.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        When will I receive my order?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]In about 3\u20135 business days for mainland Spain and the Balearic Islands. For other destinations, email me and I&#8217;ll confirm the exact timeframe.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Can I return an order?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]Yes. You have 30 days to return an order. Exchanges and returns are free \u2014 we cover all the costs.[\/vc_column_text]    <\/div>\n<\/div><h4 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do you have sales?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h4>\n<div class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text css=&#8221;&#8221;]No. Only launch promotions on certain products. The price you see is the real price, never inflated just to discount it later.[\/vc_column_text]    <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231602025{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"sobretitulo-home\" style=\"text-align: center;\">Can&#8217;t find your question?<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"titulo-pag-principal\" style=\"text-align: center;\">Email me directly.<br \/>\nI answer every message myself.<\/p>\n<p>[\/vc_column_text]<a  itemprop=\"url\" href=\"\/en\/contact\/\" target=\"_self\"  class=\"qbutton  center default\" style=\"\">Write me<\/a>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;45&#8243; padding_bottom=&#8221;45&#8243; css=&#8221;.vc_custom_1785320655907{background-color: #EDE8D0 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"titulo-destacado-cta\" style=\"text-align: center;\">&#8220;I don&#8217;t design to convince anyone of anything. I don&#8217;t judge what anyone else chooses to do. I just believe you can walk through this world with style and dignity without it costing any animal its life.&#8221;<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785230727730{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Everything you need to know. [\/vc_column_text][vc_column_text css=&#8221;&#8221;] The questions people ask me. And what I really think. [\/vc_column_text][vc_column_text css=&#8221;&#8221;] If you can&#8217;t find what you&#8217;re looking for, email me directly. I answer personally. [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231712322{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] THE MATERIALS [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231721467{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] CARE AND USE [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231731673{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] THE PROCESS AND PRODUCTION [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231740602{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] ORDERS AND SHIPPING [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1785231602025{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column][vc_column_text&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-2593","page","type-page","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/pages\/2593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/comments?post=2593"}],"version-history":[{"count":13,"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/pages\/2593\/revisions"}],"predecessor-version":[{"id":3411,"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/pages\/2593\/revisions\/3411"}],"wp:attachment":[{"href":"https:\/\/www.belendols.com\/en\/wp-json\/wp\/v2\/media?parent=2593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}